Effective Date: June 1, 2026
Last Updated: September 13, 2026
MangerMade LLC (“we,” “our,” or “us”) operates the website www.mangermadellc.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site, purchase physical products or custom manufacturing services, or interact with us online.
By accessing or using our Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms, please discontinue use of our Site.
1. Information We Collect
We collect information you provide directly to us, as well as information collected automatically when you navigate our Site.
A. Information You Provide Directly
- Contact and Order Information: When you make a purchase, set up an account, or submit an inquiry, we collect your name, billing address, shipping address, email address, phone number, and company name (if applicable).
- Payment Data: Payment transactions are processed directly through secure, third-party payment gateways (such as Stripe or PayPal). We do not store or process raw credit card numbers or banking account details on our servers. The processor provides us with transaction verification, payment status, and order identifiers.
- Communications and Custom Requests: Any information, technical specifications, design files, or feedback you submit when contacting our team via contact forms, email, or customer support channels.
B. Information Collected Automatically
- Device and Usage Information: When you access our Site, our web servers and analytics tools automatically record details such as your Internet Protocol (IP) address, browser type and version, operating system, referring URLs, pages viewed, time spent on pages, and dates/times of visits.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to facilitate store functionality, improve site navigation, and measure performance.
2. Cookies and Tracking Technologies
Our website utilizes cookies to maintain store operation and session persistence across page reloads. The table below details the common categories and specific cookies utilized on our site:
| Cookie Category | Cookie Name(s) | Purpose and Function | Duration |
|---|---|---|---|
| Strictly Necessary (WooCommerce) | wp_woocommerce_session_ | Maintains a unique customer identifier to retrieve your specific shopping cart data from the database across page visits. | 48 hours / Session |
| Strictly Necessary (WooCommerce) | woocommerce_cart_hash | Identifies changes made to items in your shopping cart so totals and checkout details update accurately. | Session |
| Strictly Necessary (WooCommerce) | woocommerce_items_in_cart | Records whether active items exist inside the shopping cart. | Session |
| Functional / Security | Payment Gateway Cookies (Stripe / PayPal) | Facilitates fraud detection, security screening, and secure payment processing. | Session to Persistent |
| Performance & Analytics | _ga, _gid (Google Analytics) | Collects aggregated, non-personally identifiable metrics on page traffic and site performance. | Up to 2 years |
You can configure your browser settings to refuse cookies or notify you when cookies are being sent. Note that if you disable strictly necessary cookies, key components of the store—such as the cart and checkout—may not function properly.
3. How We Use Your Information
We use the information we collect for the following business and commercial purposes:
- Order Fulfillment: Processing transactions, preparing and shipping products, generating invoices, and communicating order updates.
- Customer Service: Responding to questions, troubleshooting technical inquiries, and providing after-sale support.
- Store Optimization & Security: Monitoring website performance, troubleshooting technical bugs, preventing fraudulent transactions, and ensuring server security.
- Legal and Regulatory Compliance: Maintaining tax and accounting records, complying with legal subpoenas or government requests, and enforcing our terms of service.
4. How We Share Your Information
We do not sell, rent, or lease your personal information to third parties. We share information only with third-party service providers performing essential operations on our behalf:
- Payment Gateways: Processing payment cards and fraud screening (e.g., Stripe, PayPal).
- Shipping and Logistics Carriers: Delivering packages and generating shipping labels (e.g., USPS, UPS, FedEx).
- Hosting and Infrastructure Providers: Web hosting, content delivery, and email delivery platforms that run our store infrastructure.
- Legal Requirements: Disclosing information when required by applicable law, regulation, legal process, or governmental request.
5. Data Retention and Security
We retain your personal information only as long as necessary to fulfill orders, resolve disputes, comply with state and federal tax recordkeeping regulations, and meet operational obligations.
We implement commercially reasonable organizational, technical, and administrative safeguards designed to protect personal data against unauthorized access, destruction, loss, or alteration. All site traffic and checkout workflows run across secure Transport Layer Security (TLS/SSL) encryption protocols.
6. Your Privacy Rights
Depending on your location, you may have statutory rights regarding your personal information, including:
- Access and Portability: The right to request a copy of the personal information we hold about you.
- Correction: The right to request that we correct inaccurate or incomplete details.
- Deletion: The right to request the deletion of your personal data, subject to legal and tax retention requirements.
- Opt-Out: The right to opt out of commercial promotional communications by clicking the unsubscribe link or contacting us directly.
7. Third-Party Links
Our Site may contain links to external websites that are not operated by MangerMade LLC. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
8. Children’s Privacy
Our Site and products are not targeted at or intended for children under the age of 13. We do not knowingly collect personal data from individuals under 13. If you believe we have inadvertently received personal information from a minor, please contact us so we can promptly delete it.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted directly to this page with an updated “Effective Date.” We encourage visitors to review this policy periodically to stay informed about how we safeguard their data.
10. Contact Information
For questions, data requests, or concerns regarding this Privacy Policy, please contact us at:
MangerMade LLC
Website: www.mangermadellc.com
Email: privacy@mangermadellc.com